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Privacy and Security
Privacy and Security
Protect your personal information and ensure your data stays secure.
By Mar and 1 other
2 authors
31 articles
Security Overview
How You're Protected on Fluz
Bank and Card Information
Is it safe to use the Fluz app?
Data Privacy & Protection
Data Privacy
Posts and Activity Privacy
How can I request the deletion of my personal data?
Account Security
Password Settings
Fluz 4-digit PIN
Face ID
New Device Verification
Why do I need to verify my identity?
Scams and Fraud
Avoiding scams and fraudsters
How do I report a fraud attempt?
What are the common types of scams?
How do I protect myself against identity theft?
What is phishing?
I see charges from Fluz, but I don't recognize them.
Beware of fake Fluz sites
Verifications
Why do I need to upload my government ID?
Identity Verification
How do I complete Bank Hold Verification?
Email Verification
Phone Number Verification
How do I complete Identity Verification?
Common bank hold verification questions and issues
Why did my Government ID Verification fail?
Trust Status
What is Trust Status: In Review?
What is Trust Status: Locked?
My account is under "review". What should I do?
My account is under "Verification Required". What should I do?
Notifications
Notification Controls
