The Cash balance top-up feature is available for that max spending and saving experience with Fluz.
What is Cash balance?
Our Cash Balance, also called Cash Top Up, functionality allows users to add and hold funds in their Fluz wallet. The funds can be used to buy digital gift cards, generate virtual cards, and transfer funds via peer-to-peer payments (feature coming soon), to maximize your Fluz experience.
We created a For Benefit Of account with our partner bank. We can then offer our members virtual accounts underneath that.
Am I eligible to use the cash balance top-up feature?
A user must complete legal identity verification and be based in the United States to be eligible for a cash balance account. This is because AML/KYC regulations require us to confirm more information about your identity to be able to hold a “for benefit of account”.
You can learn more about why we need to verify your legal identity in this article.
How do I use the Cash Balance feature?
Completing a cash balance top-up on the mobile app:
Tap on the Fluz wallet icon at the top left of the screen.
Tap on Move Money.
Select Deposit to Fluz.
Select and review your funding source. You can change your funding source by tapping on the grey bar and selecting from the list of available funding sources.
Enter the amount you want to deposit.
Tap on Review and Confirm.
Completing a cash balance top-up on the Power Portal:
Navigate to the Deposits tab on the left panel of the screen.
Select Cash Balance.
Enter the amount you want to deposit.
Select and review your funding source.
Click on Review & Order.
Completing a cash balance top-up on the Fluz Website:
Click Move Money at the bottom of your screen.
Select Add Money.
Enter the amount you want to deposit.
Select and review your funding source.
Click on Review.
NOTE: Users cannot use AMEX cards to fund cash balance deposits.
More questions? Feel free to call our Customer Hotline at +1 646-760-7479. You can also use the Chat option at the bottom of your screen, or if you're on the app, go to Help and chat with us.
Fluz is a financial technology company, not a bank. Banking services provided by partner banks, members FDIC.