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Switching from the Power Portal to Fluz web platform

Power Portal, sunset, retired, Fluz web platform, fluz.app, web portal, switch

Written by Faith Grady

The Power Portal is being sunset as we move forward with our Fluz web platform. It's still accessible for now, but we strongly encourage you to move to the Fluz web platform at fluz.app for all of your Fluz activity.

What this means for you

  • Rates and fees on the Power Portal may not be accurate. While the Power Portal is still accessible, the cashback rates and fees it shows may not match what's current. Please don't rely on them when deciding on a purchase.

  • The Power Portal is no longer maintained or updated. New features, fixes, and rate changes are not being added to it.

Why use the Fluz web platform

The Fluz web platform and the Fluz mobile app are where updates are released. Rates and fees shown there are kept current, so what you see before you buy is what applies.

How to switch

  1. Go to fluz.app and sign in with the same Fluz account you use on the Power Portal.

  2. Check your funding sources. A bank account linked on the Power Portal may need to be relinked on the web platform before you can select it.

  3. Review the rate and any fees on the merchant page before you buy. These are the current rates.

  4. Bookmark fluz.app and use it in place of the Power Portal from now on.

Your account isn't changing

This is a change to where you sign in, not to your Fluz account. You don't need to open a new account to use the web platform.

Can't find something you used on the Power Portal?

If there's a Power Portal feature you rely on and you can't find it on the web platform, contact us and include:

  • The email address on your Fluz account

  • The Power Portal feature you were using and what you were trying to do

  • A screenshot of where you're looking on fluz.app

  • The browser and device you're using

Common questions

Can I still log in to the Power Portal?

For now, yes. It's no longer being updated, though, and its rates and fees may not be accurate. We recommend switching to fluz.app now rather than waiting.

Which rates and fees should I go by?

The ones shown on the Fluz web platform or in the Fluz mobile app.

Do I need a new account for the web platform?

No. Sign in to fluz.app with your existing Fluz account.


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