Here at Fluz, we like to give you every opportunity to earn more. Starting February 2025, level up your Fluz Rewards Status to gain access to exciting perks, including chances to win our Fluz Monthly Cash Giveaway, Referral Royalties, cashback Boosts, and even cash bonuses.
How it works:
Users will gain access to exclusive benefits according to the tier they achieve.
When a user unlocks a Rewards Status, it remains valid for the rest of the current calendar year and the entire following year. This gives users ample time to meet status requirements and maximize their rewards.
*Please note that the Referral Royalties structure has been updated to an annual format, replacing the previous monthly one.
What are the different Rewards Statuses?
What are the different Rewards Statuses?
Consumer Rewards Status
Business Rewards Status
How do I track my Fluz Rewards Status?
How do I track my Fluz Rewards Status?
On the Mobile App:
Your Rewards Status can be viewed on the Maximize Tab of your app
On the Fluz Website:
Click on the Rewards Status button on the top right corner of your screen, beside your avatar.
You will also receive an email every time your Status is updated. You may also contact the Fluz Customer Team by using the Chat option at the bottom of your screen or if you're on the mobile app, go to Help and chat with us.
When will my Fluz Rewards Status and the corresponding benefits be effective?
When will my Fluz Rewards Status and the corresponding benefits be effective?
Your Status will be updated as soon as you qualify, and the benefits will apply as follows:
Cashback Boosts & Bonus Credit
These may take up to 2 business days to appear in your account.
$50 Uber Credit
This will be sent via email by the 10th of the following month after you achieve Gold Status. If you haven’t received it by then, contact our Customer Support team via the Chat option at the bottom of your screen.
Sidekick Assignment
A Sidekick will be assigned within 5 business days. You will receive an email once assigned.
Beta & Expanded Features
These will be activated within 2 business days of qualifying.
Exclusive Rates
Rates will automatically be reflected on the Fluz Website within 2 business days.Exclusive Parties
Any exclusive Parties will be visible directly in the Fluz App—no action is needed on your end.Ask Me Anything (AMA) Invitations
You’ll receive an email invite for any upcoming AMA sessions.Referral Royalties
Any Referral Royalties earned in the current calendar year that were previously marked as "Locked" will be released on the same day you qualify.
For example: If you reach Silver Status on March 20, you’ll receive all Referral Royalties accumulated from January 1 to March 20 on that same day.
Can my Fluz Rewards Status change?
Can my Fluz Rewards Status change?
Yes, your Status may change depending on your annual spend. Spend more to level up!
However, when a user unlocks a Rewards Status, it remains valid for the rest of the current calendar year and the entire following year. For example, if a you unlock Platinum Status on May 1, 2025, you will be a Platinum Status user until December 31, 2026.
What is counted towards the Rewards Earned amount in the status criteria?
What is counted towards the Rewards Earned amount in the status criteria?
Qualifying spend includes gift card purchases and Fluz virtual card transactions made between January 1 and December 31.
Why did I not rank up even if I achieved the status criteria?
Why did I not rank up even if I achieved the status criteria?
It is possible that some of your transactions incurred failed payments. Returns, suspected fraud, or cancellations can impact Rewards Status qualification. For more questions, please reach out to the Fluz Customer Team by using the Chat option at the bottom of your screen or if you're on the mobile app, go to Help and chat with us.
Where can I see my Bonus credit?
Where can I see my Bonus credit?
Bonus credit will automatically be added to your Fluz Balance within 2 business days. Please note that this amount may be used to make purchases on Fluz, but it cannot be withdrawn to your bank account or other linked payment methods.
For Business Accounts, the $50 Uber credit reward is given by the 10th of the month after Gold status is achieved. A separate email will be sent with the details.
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More questions? Feel free to reach out to one of our Fluz Champs. You may call our Customer Hotline at +1 646-760-7479. You can also use the Chat option at the bottom of your screen, or if you're on the app, go to Help and chat with us.