How is my sensitive data stored?
Fluz believes in layered security -- that's why your sensitive data is stored in continuously hardened vaults that are monitored for threats 24/7, constantly penetration tested, proofed with code analysis tools, and more. The digital vaults where your data is stored have various layers of security like encryption, segregated encryption keys, role-based access controls, and other security best practices.
You can learn more about bank-level security features and encryption we use to protect you by following this link.
These data vaults were built to pass any audits including those done by credit bureaus, financial institutions, and other enterprise organizations, and they are periodically scanned by security professionals to ensure your information never gets into the wrong hands. Our data-storing infrastructure operates on top of one of the world’s most secure and reliable cloud service providers. Additionally, your sensitive information is continuously monitored to not only protect your data but also to make it available when you need it.
Your data is constantly verified as safe using vulnerability assessments (including architecture reviews by security professionals) and external vulnerability assessments (including vulnerability assessments and penetration tests by certified PCI QSAs and other managed security services providers.
Is my data stored in accordance with PCI compliance laws?
Fluz maintains your sensitive data in a fully PCI-compliant infrastructure — meaning we adhere to the Payment Card Industry Data Security Standard (PCI DSS). This is a set of security standards designed to ensure all companies that accept, process, store, or transmit credit card information maintain a secure environment.
Credit card and bank account information are not stored in the app or on our servers, therefore, this information is not available to be accessed in the event of any breach.
Furthermore, the app only reveals the last 4 digits of your bank account or card information. Anyone who picks up your phone cannot see your card or bank account information in the Fluz app.
See how we protect your bank and card information here.
Will Fluz ever give away/sell my name, email, phone number, or any other personal data?
Fluz will always maintain strict adherence to privacy and data security standards to ensure your Personally Identifiable Information (PII) always remains safe.
We will never sell, distribute, or share your PII without your direct consent.
More questions? Feel free to reach out to one of our Fluz Sidekicks. You may call our Customer Hotline at +1 646-760-7479. You can also use the Chat option at the bottom of your screen, or if you're on the app, go to Help and chat with us.