By completing Identity Verification, you also increase your spending limit. Here are the steps to do it:
On the Fluz Mobile App:
Ensure you are using the latest version of the app. If not, download the latest version from the App Store/ Google Play Store.
On the Fluz App, tap on your Wallet at the top left corner of your screen.
Scroll to the right until you find Deposits.
Tap on Get Verified on the right of your screen.
Tap on Verify Yourself.
Follow the prompts to complete verification.
On the Fluz Website:
Sign into Fluz.
Navigate to the Manage Money tab.
Click on Verify Yourself to the right of the Maximize your experience banner.
Follow the prompts to complete verification.
NOTE: If you are having trouble with verification, please reach out to our Customer Team and they will be happy to assist you. Use the Chat option at the bottom of your screen, or if you're on the app, go to Help and chat with us. You may also send us an email at [email protected].
Providing screenshots or videos of the error message you received will better help us diagnose the issue.
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More questions? Feel free to reach out to one of our Fluz Champs. You may call our Customer Hotline at +1 646-760-7479. You can also use the Chat option at the bottom of your screen, or if you're on the app, go to Help and chat with us.