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In what order are my Fluz balances charged?

Order of Balances charged

Written by Rachael Crews

When you make a purchase with Fluz, your funds are automatically pulled from your available balances and funding sources in a set order. This makes your transactions predictable, so you always know which balance or source will be charged first.

Fluz draws from your funding sources in the following order:

  1. Spend account balance (formerly Cash balance)

  2. Reward balance

  3. Fluz prepayment balance

If funds from these sources do not cover the full transaction amount, Fluz will charge the remaining funds to a secondary funding source if you have set one.

Here are some helpful articles to help you learn more:

What is a rewards balance?

How do I check my gift card balance?

What is a secondary funding source?

Still have questions? Reach out to our Customer Experience team.

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