You can issue a FluzTravel card in a traveler's name and billing address, so the card details match the booking. This helps airlines, hotels and booking sites approve the payment the first time.
Before you start
You'll need a funding source on your Fluz account. On a business account, you'll need the Owner or Admin role.
Coming soon for Spenders: We're working on letting Spenders request a FluzTravel card through the virtual card approval flow. Until then, ask an Owner or Admin to create the card for you.
Have one contact method for the traveler ready, either their phone number or their email. If they don't have a Fluz account, you'll also need their date of birth.
If you don't see the FluzTravel options when you create a card, see Why can't I see the FluzTravel card option? or contact our Customer Experience team and we'll get you set up.
Create the card
Select Create card button on the bottom of your screen.
Choose FluzTravel Card (Visa, up to 2.5% cashback) or FluzTravel International Card (Mastercard, up to 1.5% cashback).
Under Who is traveling, select Change traveler. The card defaults to you.
Enter the traveler's phone number or email. Fluz checks whether they already have an account.
Fill in the traveler's details:
If they already use Fluz, enter their first name, last name and billing address.
If they don't, also enter their date of birth and the contact method you didn't enter in step 4.
Optionally, tick Share the details with the traveler. They'll receive the card details by text and email after the card is created.
Choose a funding source.
Optionally, open Security settings to set a card limit, lock the card to one brand, or freeze it after its next use or on a set date.
Select Create card.
The card is ready to use as soon as it's created.
Check the traveler details before you create the card
The billing address can't be changed once the card exists. If the address is wrong, or the traveler's plans change, create a new card with the correct details.
Before the card is created, you can edit the traveler or select Remove to switch the card back to you.
FAQ
How many cards can I create?
How many cards can I create?
There's no limit. Many people create one card per traveler or one per trip.
Does the traveler need a Fluz account?
Does the traveler need a Fluz account?
No. You'll enter a few extra details for travelers who don't have one.
Can I add the card to Apple Pay or Google Pay?
Can I add the card to Apple Pay or Google Pay?
No. FluzTravel cards can't be added to digital wallets. Use the card details to pay online, in apps, or over the phone.
Still stuck?
Contact our Customer Experience team and include:
The last 4 digits of the card, if it was created
Which FluzTravel card you chose
The traveler name you entered
Whether you're on a personal or business account, and your role
A screenshot of what you're seeing
Roughly when it happened
Still have questions? Reach out to our Customer Experience team.
Fluz is a financial technology company, not a bank. Banking services provided by partner banks, members FDIC.