How do I add or update a billing address for Fluz virtual cards?
When managing billing addresses for your Fluz virtual cards, it is important to note that the platform supports setting or editing a billing address during the creation of a virtual card. However, once a virtual card has been created, its billing address cannot be updated. If you need a different address on the card, you will need to generate a new virtual card with the desired billing information. Below is a detailed guide to help you through these processes.
Setting or editing your billing address during card creation
To select or edit your billing address while creating a Fluz virtual card, follow these steps:
Log into your Fluz account on the web at fluz.app/cards.
Click the Create a Virtual Card button to start creating a new virtual card.
In the pop-up window, select or edit your billing address as needed.
Proceed with the remaining steps to finalize your virtual card creation.
Can you update an existing virtual card’s billing address?
No, it is not possible to update the billing address on an already-created Fluz virtual card. If your billing information changes or you wish to use a different billing address, the existing virtual card cannot be modified. Instead, you will need to create a new virtual card and assign the updated billing address during the setup process.
Can business accounts change their legal business address?
Not from your settings. On the Business Information page, your business’s legal address cannot be edited.
Your legal business address is part of the information our partner bank verified when your business account was approved. Because it affects how your cards are issued, our team handles these changes directly.
This doesn’t affect your existing cards. They keep working as normal. You can still choose or add a billing address when you create a new virtual card, as described above.
Using updated billing addresses for newly created virtual cards
While the billing address on existing virtual cards remains unchanged, new virtual cards can reflect your updated billing address. During the creation process, you can specify the desired billing address, ensuring the information is up-to-date. If you require a new virtual card with your current billing address, follow the card creation steps above.