Lobster Gram

How to redeem, check balance, terms & help desk.

Mar avatar
Written by Mar
Updated over a week ago

How to Redeem:

  • Mobile/Desktop:

    1. During checkout, go to: 'Gift Cards'.

    2. Enter your gift card code then select ‘Add Gift Card.’

    3. Your gift card balance will be applied to your order total.

How to check your balance:

  • Mobile/Desktop:

    1. Enter your gift card code here.

    2. Select, 'Check Your Balance.'

    3. Your current gift card account balance will be displayed.

Abridged terms and conditions:

  • All gift certificate codes are entered into the Gift Certificate field of checkout.

  • Gift Certificates never expire or depreciate in value.

  • Gift Certificates are exchangeable: if you don't want the Create-A-Gram or Your Choice gift certificate, you still get the FULL value of the gift.

  • Email Gift Certificates are the only gift certificates that can be sent 365 days a year.

  • Multiple gift certificates can be applied per order. Enter your first gift certificate in the Gift Certificate Field of checkout, and click "Add Gift Certificate." Enter your next gift certificate, and click "Add Gift Certificate." You can apply for as many gift certificates as you have.

  • Locations:

    • Valid only in the U.S. To redeem your gift certificate, please look at your gift and determine if you were sent a dollar value gift card (there will be a dollar amount written on the gift certificate), a "your choice" gift certificate, or a "create-a-gram" gift certificate. If you have a Your Choice or Create a Gram gift certificate via email, you will have a link to go to redeem your entree or gram that your gifter gave to you. If you received a dollar value, you can shop the entire site. Specific instructions on gift card redemption can be found on the gift certificate redemption page.

Merchant Help:

Customer Support:

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