Atom Tickets

How to redeem, check balance, terms & help desk, movies, cinema

Mar avatar
Written by Mar
Updated over a week ago

How to Redeem:

  • Mobile/Desktop:

    1. During checkout, under payment method select, 'I have a gift card or free ticket code that will cover this entire order.' Then click 'Next.'

    2. Enter your gift card code and select ‘Apply.’

    3. Your gift card balance will be applied to your order total.

  • In-app:

    1. During checkout, go to: ‘Gift Cards & Promo Code.’

    2. Enter your gift card code. Alternatively, you may tap the camera icon to scan your Atom Gift Card.

    3. Your gift card balance will be applied to your account wallet.


How to check your balance:

  • Mobile/Desktop:

    1. To check your gift card balance, click here.

    2. Enter your gift card code and pin then select, 'Check Balance'.

    3. Your current gift card balance will be displayed.

  • In-app:

    1. Log into your Atom Account in-app.

    2. Click on the 2 dashed line menu on the top leftmost corner.

    3. Select 'Gift Cards' and tap on, 'Check Gift Card Balance'.

    4. Enter your gift card code and pin then select, 'Check Balance'.

    5. Your current gift card balance will be displayed.

  • In-store:

    1. Present digital gift card to cashier for scanning.

    2. Ask cashier to check its balance.

    3. If scanner issues arise instruct them to enter the code manually.

  • Call +1 (866)-439-9060.


Abridged terms and conditions:

  • Gift Card is a single-load card. As such, after your initial purchase of the Gift Card, you cannot add or reload additional value to the Gift Card.

  • Gift Card is redeemable only up to the available balance of your Gift Card. Any purchase amount greater than the available balance of your Gift Card must be paid with an alternative method of payment (for example, through use of a credit card). These combined transactions are known as split tenders.

  • Not redeemable for

    • Gift Card is not redeemable at any movie theater box office (in person or online), or at any other merchants. You can review a list of all Atom Tickets participating theaters.

    • Gift Cards and eGift Cards can’t be redeemed at the theater. You can only redeem them through Atom Tickets.

  • Locations:

Merchant Help:

Customer Support:


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