Lane Bryant

How to redeem, check balance, terms and help desk.

Mar avatar
Written by Mar
Updated over a week ago

How to Redeem:

  • Mobile/Desktop:

    1. During checkout, under ‘Payment,’ select ‘Gift Cards.’’

    2. Enter your gift Card numbers and PIN. Select ‘Apply.’

    3. Your gift card balance will be applied to your order total.

  • In-store:

    1. Show your gift card to the cashier and allow them to scan it.

    2. If scanner issues arise, instruct them to enter the digits manually.

How to check your balance:

  • Mobile/Desktop:

    1. Enter your gift code and PIN here then select, 'Check balance'.

    2. Your current gift card balance will be displayed.

  • In-store:

    1. Present digital gift card to cashier for scanning.

    2. Ask cashier to check its balance.

    3. If scanner issues arise instruct them to enter the code manually.

  • Call: +1 (800)-478-2921

Abridged terms and conditions:

  • Lane Bryant Gift Cards and E-Gift Cards do not have an expiration date and are valid online and in stores.

  • Not redeemable for:

    • Gift Cards/E-Gift Cards cannot be used as payment on international orders.

  • Locations:

    • United States only.

Merchant Help:

Customer Support:

  • Call: +1 (866)-886-4731

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