How to Redeem:

  • Mobile/Desktop:

    1. During checkout, select ‘gift card’ under ‘Secure Payment.’

    2. Enter your Fluzpay gift card code and PIN.

    3. Select ‘apply gift card to order.’

    4. Your gift card balance will be applied to your order total.

  • In-app:

    1. During checkout, tap ‘add gift card’ under ‘Secure Payment.’

    2. Enter your gift card code and PIN.

    3. Tap ‘apply gift card to order.’

    4. Your gift card balance will be applied to your order total.

  • In-store:

    1. Show your gift card to the cashier and allow them to scan it.

    2. If scanner issues arise, instruct them to enter the digits manually.


How to check your balance:

  • Mobile/Desktop:

    1. To check your gift card balance, click here.

    2. Select Country.

    3. Enter your gift card code and PIN (not required for e-gift card). Then select, ‘Check Balance.’

    4. Your current gift card balance will be displayed.

  • In-app:

    1. Open your Abercrombie & Fitch app.

    2. During checkout, under ‘Secure Payment’ tap ‘Add Gift Card.’

    3. Enter gift card code and PIN then select, ‘Check Card Balance.’

    4. Your current gift card balance will be displayed.

  • In-store:

    1. Present gift card to cashier for scanning.

    2. Ask cashier to check its balance.

    3. If scanner issues arise instruct them to enter the code manually.


Abridged terms and conditions:

  • Purchases of merchandise in CAD will be subject to an exchange rate conversion on the day of payment.

  • Locations:

    • Gift Cards may be redeemed at Abercrombie.com or at any Abercrombie & Fitch or Abercrombie kids store in the United States or Canada.

Merchant Help:

Customer Support:

  • Call: +1 (866)-681-3115

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