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My payment method is in Tier 2 Limited Status. What does it mean?
My payment method is in Tier 2 Limited Status. What does it mean?
Lei avatar
Written by Lei
Updated over a week ago

This could mean that this payment method just graduated from Tier 1 limited status.
Now that this payment method has graduated to Tier 2, it now has a spend limit of $500.

Keep note, this limited status affects only your payment methods that were flagged by our security system. Other payment methods may not be limited.
​To see which of your payment methods are in Tier 2 Limited Status, follow the guide below:

Screens depicted may not reflect the latest version of the app.

1. On the home page, tap on the Menu (your avatar) icon an the top right of the screen

2. Tap on Privacy & Security

3. Tap on Limits & Verification

4. Tap on Account Spend Limits to see which payment method has been limited

How Long Is The Payment Method Limited Status Tier 2?
Once our system sees safe spending activity over time, this payment method will be automatically updated to a higher spend limit. We cannot give you a specific date for this, as it depends on a variety of risk factors that our system assesses before increasing your spend limit automatically. You will automatically receive an email when this happens.

If you want to reach out to one of our Fluz sidekicks, feel free to use the Chat option at the bottom right of your screen or if you're on the app, go to Help and chat with us.

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