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Adidas

How to redeem, check balance, terms and help desk, apparel, shoes, sneakers

Lei avatar
Written by Lei
Updated over 2 years ago

How to Redeem:

  • Mobile/Desktop:

    1. During checkout, scroll down to ‘GIFT CARD.’

    2. Enter your digital gift card code and PIN. Select ‘APPLY.’

    3. Your total amount will be deducted by your balance.

  • In-app:

    1. There is currently no way to redeem a digital gift card on the app.

    2. Please follow online instructions.

  • In-store:

    1. During checkout, tell the cashier you are using a gift card.

    2. Scan your digital gift card barcode and PIN.

    3. The total amount will be deducted by your balance.

    4. If barcode does not work, enter the code manually.


How to check your balance:

  • Mobile/Desktop:

  • In-store:

    1. Ask the cashier to check a gift card balance.

    2. Scan your digital gift card barcode and PIN.


Abridged terms and conditions:

  • You can use up to 10 gift card codes per transaction.

  • Not redeemable for:

    • Not redeemable at miteam.com, yeezysupply.com, TaylorMade, y-3, Reebok or Rockport.

  • Locations:

    • Redeemable at adidas.com and in Adidas Sport Performance, Adidas Originals, and Adidas Outlet stores in the United States.

Merchant Help:

Customer Support:

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