CVS Pharmacy

How to redeem, check balance, terms & help desk.

Lei avatar
Written by Lei
Updated over a week ago

Watch this:

How to Redeem:

  • Watch the full video on how to redeem your card here.

  • Can only be used in-store. Cannot be used for online purchases.

  • In-store:

    Note: Please print out the code and PIN and present it to the cashier in store.

    1. Please inform the cashiers that you will be paying with a DIGITAL CVS GIFT CARD. Please tell the cashiers that you will be using a CVS digital gift card, and to press the 'GREEN GIFT/MONEY CARD' button then to scan the barcode on your phone. Alternatively, they can manually enter the card number and the pin associated with the gift card.

    2. During checkout, show your gift card barcode and PIN. The cashier will scan your barcode and enter the PIN.

    3. Your gift card balance will be deducted from the total.


  1. Avoid using the self checkout and go to the cashier in person.

  2. Adjust screen brightness. Clean screen for the scanner to scan clearly.

  3. Note to your cashier that they should select the GREEN ‘Gift / Money Card’ button options instead of the grey one.

  4. If your cashier is still having issues, request the manager, who will be able to resolve most payment issues.

  5. Your purchased gift cards are located in your app. Go to the Menu button (☰) on the top right, then click 'past purchases'.

  6. Once you've used the gift card, it is best to update your remaining balance in the Fluz App. This will help you keep track of your gift cards.

How to check your balance:

  • Mobile/Desktop:

    1. Enter your gift card code and PIN here.

  • In-store:

    1. Note: CVS Gift Card Codes need to be printed for In-Store redemption.

    2. Ask the cashier to check a gift card balance.

    3. Scan your gift card barcode and PIN.

Abridged terms and conditions:

  • Has no inactivity fees.

  • Usable up to balance only to buy goods or services at a cvs pharmacy® store.

  • Cardfact 25, inc. Is the card issuer and sole obligor to card owner. Cardfact may delegate its issuer obligations to an assignee, without recourse. If delegated, the assignee, and not cardfact, will be sole obligor to card owner.

  • Not redeemable for:

    • Cannot be used to buy money orders or prepaid cards, to make online or in app purchases, or as payment on a credit account or payment for items that are delivered.

  • Locations:

    • Gift cards can be redeemed at any of the CVS Pharmacy store locations in the United States.

Merchant Help:

Customer Support:

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