How to use Fluzpay:

  • Mobile/Desktop:

    1. During checkout, under ‘Payment,’ select ‘Gift Card.’

    2. Enter your Fluzpay gift code and PIN.

    3. Your Fluzpay balance will be deducted from your total.

  • In-store:

    1. Let the cashier know you are paying with a gift card.

    2. Scan the barcode during checkout.

    3. Your total will be deducted by your balance.

How to check your balance:

  • Mobile/Desktop:

    1. After reading instructions, click here.

    2. Select ‘Check balance,’ under ‘Have a Lord + Taylor gift card already?’

    3. Enter your Fluzpay gift code and PIN. Select ‘Check balance.’

  • In-store:

    1. Ask the cashier to check a gift card balance.

    2. Scan your barcode or show your code and PIN.

Abridged terms and conditions:

  • Your Fluzpay balance cannot be redeemed for cash, for gift card purchases or applied to your Lord + Taylor store card account.

For additional support:

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