Many budgeting, lending and payment apps use Plaid to connect to your financial accounts. Fluz is one of the institutions you can choose in Plaid, so you can share your Fluz balances and activity with those apps. You decide exactly what's shared, and you can remove access at any time.
How to connect
In the other app, start connecting an account. When Plaid's window opens, search for Fluz.
You're sent to a Fluz page. Log in with your usual Fluz login.
Choose which Cash Balances to share and whether to include your Gift Card balance, then tap Allow.
You're returned to the other app. It can now see the balances you chose and refreshes them on its own from time to time.
What's shared
Only for the balances you chose:
The balance name and current amount
Your name, address, email and phone number
Completed transactions, including any notes you added to them
Monthly statements and transaction receipts
The account and routing number, only for a Cash Balance that has one, so the app can set up bank transfers
What's never shared
Your Fluz password. You log in on Fluz's own page, so neither Plaid nor the other app ever sees it.
Balances you didn't choose
Your Rewards balance
Virtual card numbers
Pending transactions (they're shared once they complete)
See or remove connected apps
To see which apps are connected, open the account menu on the Fluz website and choose Apps and integrations.
To stop sharing, remove the connection from the other app. Look for a setting such as linked or connected accounts, and remove Fluz there. If you have a Plaid account, you can also remove the connection in Plaid Portal.
Connections can't be removed from inside Fluz.
Frequently asked questions
The app doesn't show one of my balances.
The app doesn't show one of my balances.
It probably wasn't selected when you connected. Disconnect and reconnect from the other app, and select that balance on the Fluz screen.
A recent transaction is missing.
A recent transaction is missing.
Only completed transactions are shared. Pending ones appear once they complete, and the other app may take a while to refresh after that.
The app can't find my account and routing number.
The app can't find my account and routing number.
Only Cash Balances that have their own account number can be used for transfers. Your Gift Card balance, and Cash Balances without an account number, can't.
The app says my connection expired.
The app says my connection expired.
Connections can expire after a long time, or after access is removed. Reconnect from the other app.
Still have questions? Reach out to our Customer Experience team.
Fluz is a financial technology company, not a bank. Banking services provided by partner banks, members FDIC.
