The Fluz app for Slack lets you buy gift cards, check your balance, send Mastercard gift cards and approve spend requests without leaving Slack. Type /fluz in any message box to start.
Before you start
The app installed in your workspace. A Slack workspace admin installs the Fluz app once for the whole workspace, using this install link.
Your own Fluz account. Each person connects their own Fluz account. Nobody else can see or use your account through Slack.
Any Slack device. The app works in Slack on desktop, web and mobile.
Connect your Fluz account
Type /fluz in any Slack message box and send it.
The first time, Slack asks you to connect your Fluz account. Follow the link, log in to Fluz, and choose which Fluz balance the app should use.
When you see the connected confirmation page, go back to Slack and type /fluz again.
What you can do
Type /fluz to open the menu.
Buy a gift card. Search for a brand, see its cashback rate and buy. It's paid from the balance you chose when you connected.
View my gift cards. See the gift cards you've bought and reveal their codes.
Check my balance. See your Fluz balances.
Mastercard Gift Card. Create Mastercard gift card links for several people at once. Choose the spend account to pay from, how many cards, the recipients' email addresses and, if you want, a freeze date. After the freeze date, the cards can no longer be used.
Pending approvals. Approve or decline Fluz requests waiting on you, such as team spend requests.
Refresh authentication. Reconnect your Fluz account or update the app's permissions.
If something goes wrong
"Your Fluz session has expired. Please reconnect via /fluz." Type /fluz and choose Refresh authentication.
"No active spend accounts were found on your Fluz account." Mastercard gift card links are paid from a spend account. Set up or activate a spend account in Fluz, then try again.
"Card details not available yet. Try again in a moment." The card is still being created. Wait a minute, then reveal it again.
"Failed to generate links." Check that your spend account has enough balance and that every recipient email is correct, then try again.
"…was approved but the action failed to execute." Your approval was saved, but the next step didn't go through. Don't approve it again.
A menu option is missing after an update. New features need new permissions. Type /fluz and choose Refresh authentication.
Still have questions? Reach out to our Customer Experience team.
Fluz is a financial technology company, not a bank. Banking services provided by partner banks, members FDIC.