The Fluz Chrome extension shows your cashback rate when you're on a supported store's website, and lets you buy a gift card for that store without leaving the page.
You'll need:
A computer. The extension works in Chrome and other Chromium-based browsers on desktop. There's no mobile version.
Your Fluz login. You sign in with the same email and password you use for Fluz.
Set it up
Install the Fluz extension. On the Fluz website, open the account menu and choose Apps and integrations, then find the Chrome extension tile. You can also get it from the Chrome Web Store. It's the same extension either way.
Pin it to your toolbar: click the puzzle-piece icon next to the address bar, then the pin next to Fluz.
On the welcome screen, click Sign in to Fluz and log in. When you see You're all set, you're ready to shop.
Buy a gift card while you shop
When you visit a supported store, the Fluz icon in your toolbar shows the cashback rate, and the Fluz sidebar may open on its own.
In the sidebar, choose an amount, or enter a custom one.
Choose one of your saved payment methods.
Review and buy.
The gift card is saved to your Fluz account. Its code, barcode and expiry date show right away, along with a Use Gift Card button so you can apply it at checkout.
Other things you may see in the sidebar
A star next to the rate. You have an Exclusive Rate for that store. It's applied automatically when you buy.
Gift cards you already own. Any cards you hold for that store are listed with their balance.
Your virtual cards. If the store has no gift card offer, the sidebar may show your Fluz virtual cards (last four digits and balance). Click Reveal to see the full card details and pay with it at checkout.
If you close the sidebar after it opens on its own, it stays closed on that site for 24 hours. You can still open it any time by clicking the Fluz icon.
Settings
Click the Fluz icon, then open Settings.
Notifications. Turn the cashback badge and notifications on or off.
Open sidebar automatically. When on, the sidebar opens once per visit to a supported store. When off, you'll only see the rate on the toolbar icon.
Hide merchants below this rate. Stores with cashback below this percentage won't show the badge or sidebar. The default is 5%.
Rate for a specific amount. Show the cashback for an amount you choose instead of the default $100.
Why the extension isn't showing on a store
The store isn't supported in the extension. The extension only appears on store websites it recognizes. Not every brand you can buy in the Fluz app is available in the extension, and the list can change.
The rate is below your minimum. Lower Hide merchants below this rate in Settings.
Notifications are off. Turn them back on in Settings.
If the gift card won't apply at checkout
If Use Gift Card doesn't fill it in, copy the gift card number and PIN and enter them yourself.
Some stores only accept a gift card once it's added as a payment method in your account on their site. Add it there, then check out.
If something goes wrong
"Your session expired. Please sign in again." Sign in again from the sidebar.
"Couldn't load offers" or "Something went wrong while checking this merchant." This is usually temporary. Refresh the page and try again. If it keeps happening, sign out of the extension and back in.
"No eligible payment method for this offer." Some offers only accept certain payment types. Add or choose an accepted payment method in the Fluz app, then try again.
"Purchase Failed." Your payment method was declined or isn't accepted for this offer. The extension won't switch to your Fluz balance on its own. Choose a different payment method and try again.
"Taking longer than usual." Wait before trying again. Check your gift cards in the Fluz app first, so you don't buy the same card twice.
The extension stops responding after an update. Reload the page. If that doesn't help, turn the extension off and on again from your browser's extensions page.
Still have questions? Reach out to our Customer Experience team.
Fluz is a financial technology company, not a bank. Banking services provided by partner banks, members FDIC.