Where to find your account details
Your Virtual Account Number and routing number live in the account details for the spend account they belong to. To view them,
Head to our web platform.
Go to the spend account you want the details for.
Select View account details.
Confirm your identity if you're prompted.
You'll see the account holder name, routing number, bank name, account number, and account type.
Note: account details are currently only viewable on our web platform.
Revealing your full account number
For security, your account number is hidden by default and shows only the last four digits. Select the visibility icon next to it to reveal the full number, and select it again to hide it.
Your banking details are protected the same way a Virtual Card number is, so you may be asked to confirm your identity before they're shown.
Downloading a document with your details
Some employers and payment platforms want an official document rather than numbers typed into a form. You can download the following from your account details screen:
• Account letter: confirms the account exists and is held in your name. Useful when a company asks for proof of account.
• Paycheck deposit form: a prefilled direct deposit form to hand to your employer or payroll provider.
• Domestic transfer details: the routing and account details a sender needs to send you a transfer or wire.
If your spend account has more than one account number, these documents use the primary one.
Sharing your details safely
Your account number and routing number are safe to give to someone who needs to pay you: that's what they're for. Anyone with them can send money to your spend account.
They cannot be used to pull money out of your Fluz account, because Virtual Account Numbers currently only accept incoming transfers. Regardless, treat them like any bank details and share them only with people and companies you trust.
If you think your details have been shared with someone who shouldn't have them, contact us directly.
Frequently asked questions
Can I fund my spend account from an International bank?
Can I fund my spend account from an International bank?
Not at the moment. Currently, Fluz only supports domestic wire transfers.
I don't see "View account details."
I don't see "View account details."
Your spend account may not have a Virtual Account Number yet, or you may be in the mobile app. Check on the web app first, then contact us if it's still missing.
Can other people on my account see these details?
Can other people on my account see these details?
Anyone with access to a spend account can open the account details for it. If you don't want someone to have them, review who the spend account is shared with.
Is the routing number the same for everyone?
Is the routing number the same for everyone?
The routing number is shared across Fluz accounts. Your account number is unique to your spend account. Always give both.
Our routing number may differ depending on how the money is being sent. For a wire, use the details shown on your Domestic transfer details document rather than assuming the same number works for every kind of transfer.
More questions? Feel free to call our Customer Hotline at +1 888 960 0526. You can also use the Chat option at the bottom of your screen, or if you're on the app, go to Help and chat with us.
