What is a Prepaid Virtual Card?
What is a Prepaid Virtual Card?
A Prepaid Virtual Card is a type of Fluz Virtual Card that can be sent to a recipient and accessed through a secure link-based experience.
Do I need a Fluz account to use a Prepaid Virtual Card?
Do I need a Fluz account to use a Prepaid Virtual Card?
Yes. Since the card is fully virtual, you will be prompted to sign in or create a Fluz account before you are able to claim your card.
Can I use a different email address than the one the card was sent to?
Can I use a different email address than the one the card was sent to?
Yes, but the card can only be linked to one email address.
Can I forward the link to someone else?
Can I forward the link to someone else?
Yes, but the first person who redeems the link successfully claims the card. Forwarding a link may allow someone else to claim it first.
Does the card expire?
Does the card expire?
Yes. The card will not be claimable or usable past the freeze date. If the card expiration date comes before the freeze date, it will not be usable past the expiration date.
Can I use the card more than once?
Can I use the card more than once?
Yes! Prepaid Virtual Cards can be used multiple times, until the balance is exhausted.
Why did my transaction decline?
Why did my transaction decline?
There are a few reasons your transaction may have declined:
Insufficient funds: If the total transaction amount is higher than the remaining balance (including taxes, tips, or any temporary authorization holds) the transaction may be declined.
Spend falls outside of an eligible category: Some categories are not available for Virtual Card transactions. If the merchant or transaction type is not eligible, the card may be declined even if you have funds available. For a full list of blocked categories, please view this article.
Do I have to add the card to my Digital Wallet?
Do I have to add the card to my Digital Wallet?
No! You can use the card online by entering the card details provided.
Can I print the card to use it in store?
Can I print the card to use it in store?
While you can print the card to use in store, the cashier would need to manually enter in the card details, which many stores do not allow. The best way to use the card in store is by adding it to your Digital Wallet.
I want to buy something in-store, but they don't accept Apple Pay or Google Pay. What do I do?
I want to buy something in-store, but they don't accept Apple Pay or Google Pay. What do I do?
To use the card, see if the store has it's own "Digital Wallet". For example, Walmart offers Walmart Pay which allows users to add cards to their Walmart account and use them in-store by scanning the Walmart Pay QR code at checkout.
If the store does not offer something like this, we suggest utilizing a buy online pick up in-store option, if available.
Does the card link to my bank account?
Does the card link to my bank account?
No, the card is funded via the card issuer, and does not connect to your bank account.