If you’re trying to purchase a gift card and are unable to proceed, you might’ve hit the brand limit for that store.
Brand limits are the maximum amount you can spend when purchasing gift cards from a specific store. Limits vary depending on the merchant.
Where can I see brand limits?
When purchasing a gift card, you’ll find the brand limit on the checkout screen, right next to where you input the purchase amount.
If your purchase exceeds this limit, a message will appear letting you know the transaction can’t be completed. For more details about a brand’s specific limits, tap the information icon located below the purchase amount field.
Can I increase my brand limits?
Yes! You can upgrade to a Fluz Business Account to unlock increased brand limits and other exclusive benefits.
More questions? Feel free to call our Customer Hotline at +1 646-760-7479. You can also use the Chat option at the bottom of your screen, or if you're on the app, go to Help and chat with us.