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  • How to sign up to the Community Forum

    To participate in the Fluz Community forum, you must first be signed in to your community forum account.  If you don't hav...

  • How to delete my account?

    If you decide Fluz is not the cashback app for you, you can delete your account by reaching out to our Customer Support at...

  • How do I delete my bank card from the app?

    Removing your bank card from the app only takes 3 simple steps, but be aware that you need to have at least one active car...

  • How do I reset my password in the Fluz App?

    In the case that you can not remember your password, you can easily reset it by following the steps below. 1. On the “L...

  • What should I do if my “reset password” email never showed up?

    If you requested a new password but didn’t receive your password-reset email: Check the spam or junk mail folder in yo...

  • How do I update the email address on my account?

    To update your email address, just follow along with these simple instructions: Log into the app and go into the More me...

  • What is the policy around the locking of accounts?

    Fluz may terminate an account at our discretion and without notice if we deem a user has violated the terms of membership...

  • How will you be notified if your account has been locked?

    Users that get their accounts locked will receive an email notifying them that they will no longer be able to access the ...

  • How do I appeal a locked account?

    If you feel that your account was incorrectly locked, then please use the “Contact Us” form, type “Account Lock Dispute” ...

  • Fluz Employees and Independent Contractors in Network

    Network Participation Fluz allows its employees and independent contractors to hold seats in the network. We believe in...

  • What if I experience an error while using the Fluz app?

    Please go to the app menu by tapping Help” at the  upper right corner, and then “Report an issue” to let us know what did...

  • What if I have a Suggestion?

    If you wish to collaborate with app improvements, feel free to submit your suggestion! Go into your Fluz app, navigate to...

  • Found a bug? Let us know!

    Found something that is not working quite right and need help fixing it? Just head over to the Help button on the upper...

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