Security & verification 🔒 – Fluz

How to complete bank hold verification
As part of Fluz' security protocol, all credit & debit cards must be verified before it can be used in the Fluz. Learn mor...
I don't see the verification amount on my credit card statement
The small temporary bank hold will appear in the bank account of the card you are trying to verify. Fluz performs the ban...
How do I verify my email?
Verifying your email is not required in order to use and earn cash back with the Fluz app. However, before you are allowed...
How do I verify my phone number?
Verifying your phone number is one of the steps you will need to complete during registration. It is a very simple process...

Do I need to provide my government issued ID to use Fluz?
Fluz is currently encouraging users to complete account verification as part of our KYC. While government IDs are not req...
How is my sensitive data stored?
Fluz believes in layered security and your sensitive data is stored in continuously hardened vaults which are monitored fo...
Is my data verified to be safe via security scans?
Our data storing infrastructure operates on top of one of the world’s most secure and reliable cloud service providers. Ad...
Are my bank cards protected?
The Fluz app has security in mind as one of its most important aspects. That's why your data is protected through various ...
Is my data stored in accordance with PCI compliance laws?
Fluz maintains your sensitive data in a fully PCI compliant infrastructure — meaning we adhere to the Payment Card Indust...

Will my network see my purchase details? Can I change my privacy settings?
Your direct inviter will not see your card information. Your credit card and payment details are kept secure at all times....
Purchasing Activity and Privacy
After you make your first purchase, you will be sent an in-app notification congratulating you on the start of your cash b...
How can I be sure my credit, debit, and bank account details are safe on Fluz?
Fluz has partnered with specialized 3rd party services that are properly licensed (PCI Compliant) to store and protect yo...
Why does Fluz need my personal / bank card information?
The cash back offers on Fluz are not like traditional programs with coupons or loyalty punch-cards. Fluz is an app that a...
Will Fluz ever give away/sell my name, email, phone number or any other personal data?
Fluz will always maintain strict adherence to privacy and data security standards to ensure your Personally Identifiable ...