First, all Fluz gift cards are non-refundable.
In the event that you were refunded to your Fluz Balance, you need to have reached the lifetime cashback minimum of $26 before you can withdraw your refund.
For example:
Scenario 1:
You have $24 lifetime cashback (from personal and network), you get a refund of $50. You are unable to withdraw any amount because you need to hit the $26 minimum lifetime cashback first, before you are able to withdraw. However, you can always use your FluzPay balance to purchase more gift cards through the app.
Scenario 2:
You've made withdrawals before, which means you've already hit the $26 requirement. You currently have $2 in your Fluzpay balance, and you get a refund of $4. You may withdraw any amount any time.
Related articles:
Why can’t I withdraw my money?
Can I make a partial withdraw?