How to use Fluzpay:
- Mobile/Desktop:
- During checkout, select ‘Apply a gift card’ under ‘Payment.’
- Enter your Fluzpay gift card code and PIN.
- Select ‘apply.’
- Your Fluzpay balance will be deducted from your total.
- In-app:
- During checkout, tap ‘Add gift card’ under ‘Payment.’
- Enter your Fluzpay gift card code and PIN.
- Tap ‘Done.’
- Your Fluzpay balance will be deducted from your total.
- In-store:
- Let the cashier know you are paying with a gift card.
- Show your Fluzpay gift card code and PIN during checkout.
- Your total will be deducted by your balance.
How to check your balance:
- Mobile/Desktop:
- After reading instructions, click here.
- Enter your Fluzpay gift card code and PIN.
- Click ‘check balance.’
- In-app:
- Open your JCPenney app.
- Tap ‘me’ at the bottom right.
- Tap ‘My wallet’, then tap ‘Gift cards.’
- Once redeemed your Fluzpay gift card code, you remain balance will be shown.
- In-store:
- Ask the cashier to check a gift card balance
- Show your Fluzpay gift card code and PIN.
- Phone: +1(800)294-8804
Abridged terms and conditions:
- Your Fluzpay balance can be redeemed at jcpenney.com and in JCPenney stores in the U.S or PR for merchandise and services.
- Your Fluzpay amount cannot be redeemed for the purchase of gift cards or e-gift cards.
For additional support:
- For additional information, click here.