What if I experience an error while using the Fluz app? Please go to the app menu by tapping Help” at the upper right corner, and then “Report an issue” to let us know what didn’t work. Related articles Why did my card issuer decline my request to link my card to the Fluz app? Starbucks What if I want a physical gift card instead of keeping my store credit within the Fluzpay wallet? How to complete bank hold verification Are Fluz gift cards refundable?