Help center

You've got questions, we've got answers.

Frequently asked questions

What is the expected response time for my help ticket?

Our support team is working hard to get to your requests, with the goal to respond within 2 business days! Please note - estimated response time may increase during periods of heavy purchasing, such as the holiday season.

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Is Fluz free to join?

Yes! Fluz is a 1000% free. There are no sign-up fees, ongoing fees or hidden fees. No fees, ever. Fluz prides itself on being able to deliver network earnings and bonuses to our members without relying on fees to do it.

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Is Fluz secure?

Fluz uses 2-factor authentication, vaulted data storage and industry leading encryption protocol to protect our members. We also ensure any exchanged data is aliased to protect against interception.

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How do I use my digital gift card code?

Fluz uses discounted digital gift cards to offer you cash back. If you've just purchases a gift card from Fluz, present it to the cashier or paste online like you normally would with a gift card to complete your purchase.

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What payment methods does Fluz accept?

Fluz accepts bank cards (debit or credit), PayPal, ACH transfer / bank payment and Fluz balance to earn cash back with the purchase of gift card codes.

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How do I earn using Fluz?

You can earn money using Fluz through 3 primary methods. Making purchases through the app, completing bonuses and challenges, and through your network when they make purchases.

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