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MasterClass

Masterclass, How to redeem, check balance, terms & help desk.

Mar avatar
Written by Mar
Updated over 2 months ago

How to Redeem:

  • Desktop:

    1. Go to the gift email.

    2. Click the Redeem Now button in your gift email, preferably on your computer/laptop. If you are on a mobile device, use the browser to redeem.

    3. You will be redirected to the website, and you will see a Create an Account screen.

    4. You can choose to sign up using Google or Facebook. If you already have an account, it will tell you the email already exists. Click Log In and enter your login credentials.

    5. The next prompts will allow you to set up payment for future renewals. If you do not want to your credit card, click the ℹ️ button that says "Why do we ask for a credit card", then select Enter payment information later.

    6. The final prompts will guide you through setting up your MasterClass account and preferences.

      The e-mail address for your existing account must match the e-mail address where the gift was sent.​


How to check your balance:

  • Online:

    1. The status of your gift is available on your account.


Abridged terms and conditions:

  • A paid, standalone gift that is purchased outside of a promotion has no expiration, unless otherwise noted in the terms of service.

  • The subscription of the gift recipient will start on the day that they activate the membership and it cannot be paused once it is redeemed.

Merchant Help:

Customer Support:

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