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Guild Wars 2
Guild Wars 2
How to redeem, check balance, terms & help desk, games
Amador avatar
Written by Amador
Updated over a week ago

How to Redeem:

  • Mobile/Desktop:

    1. Log in to Guild Wars 2 with the account where you want to unlock gems.

    2. Open the Black Lion Trading Company panel. The default hotkey is [O]. You can also click the lion icon in the upper left corner of the game screen.

    3. Select the ā€œRedeem Codeā€ button in the upper left corner of the Store homepage.

    4. Follow the on-screen instructions to redeem your serial code for gems.

How to check your balance:

  • No balance checker available

Abridged terms and conditions:

  • Gem card codes cannot be redeemed in-game (or on the site) for Guild Wars 2 accounts that were created on Steam.

Merchant Help:

Customer Support:

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