How to redeem, check balance, terms & help desk, shoes

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Written by Mar
Updated over a week ago

How to Redeem:

  • Mobile/Desktop:

    1. During checkout, enter the e-Gift card number under "Have a Promo Code, Gift Card?"

    2. Once you’ve entered the gift card number, select Apply.

  • In-store:

    1. During checkout, let the cashier know that you are paying with a gift card.

    2. Present e-gift card barcode to the cashier to scan or manually key in the gift card code. Inform the cashier that the code comes with a pin.

    3. Enter the pin via the signature pad or ask the cashier to enter the pin in their system.

How to check your balance:

  • Mobile/Desktop:

    1. Go to the Skechers gift card page.

    2. Scroll down and select Check Gift Card Balance.

    3. Enter the gift card number and pin.

    4. Select Get Gift Card Balance.

  • Call: 1-800-242-5353

Abridged terms and conditions:

  • Usable up to balance only to buy goods or services at any Skechers location in the United States and at

  • Not refundable or redeemable for cash except as required by law.

  • Not redeemable to purchase another gift card or toward previously purchased goods or services. Not a credit or debit card.

  • Reloadable. Does not expire and no fees apply.

  • Safeguard the card. It will not be replaced or replenished if lost, stolen or used without authorization.

Merchant Help:

Customer Support:

  • Skechers Customer Care:


    Monday-Friday: 6am-7pm PT

    Saturday: 7am-4pm PT

    Sunday: 9am-2pm PT

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