How to Redeem:

  • Mobile/Desktop:

    1. During check out, select Gift Card as a payment method.

    2. Copy and enter the gift card number and the pin.

    3. Select Add Card and complete the purchase

      Note: The Five Guys Gift Card must have sufficient balance to cover the cost of your entire purchase. If the Gift Card does not, a message will appear prompting you to provide a credit card to continue with your order.

  • In-store:

    1. Present e-gift card barcode to the cashier for scanning.

    2. In the event of scanner issues, instruct cashier to enter e-Gift Card code manually.

How to check your balance:

Abridged terms and conditions:

  • Five Guys Gift Cards are redeemable at any accepted locations.

  • You may not return or cancel your Five Guys Gift Card after it is received. Purchasers who wish to cancel a Gift Card purchase order prior to its delivery to a recipient should contact Customer Support.

  • Gift Cards cannot be reloaded, resold, transferred for value, or redeemed for cash, except to the extent required by law.

Merchant Help:

Customer Support:

Did this answer your question?