How to Redeem:
Mobile/Desktop:
During check out, select Gift Card as a payment method.
Copy and enter the gift card number and the pin.
Select Add Card and complete the purchase
Note: The Five Guys Gift Card must have sufficient balance to cover the cost of your entire purchase. If the Gift Card does not, a message will appear prompting you to provide a credit card to continue with your order.
In-store:
Present e-gift card barcode to the cashier for scanning.
In the event of scanner issues, instruct cashier to enter e-Gift Card code manually.
How to check your balance:
Mobile/Desktop:
Enter the information required
Select: 'Check Balance.'
Call: 1-877-729-1815
Abridged terms and conditions:
Five Guys Gift Cards are redeemable at any accepted locations.
You may not return or cancel your Five Guys Gift Card after it is received. Purchasers who wish to cancel a Gift Card purchase order prior to its delivery to a recipient should contact Customer Support.
Gift Cards cannot be reloaded, resold, transferred for value, or redeemed for cash, except to the extent required by law.
Merchant Help:
Customer Support:
Customer Feedback Hotline (8AM-12AM CST): 1-866-345-GUYS (4897)