How to delete my account?
If you decide Fluz is not the cashback app for you, you can delete your account by reaching out to our Customer Support at [email protected]
If you decide to proceed with account deletion, we would like to remind you that:
Deactivation is permanent.
All FluzPay balance, if any, will be forfeited.
All invites and network, if any, is not movable to a new account, should you make a new one.
Our process for account deletion is manual and may take time to complete. Fluz will provide a confirmation when the deletion has been completed. We ensure that the process and the time taken to delete your account complies with local laws where your app is available.
If you want to reach out to our support team, feel free to use the Chat option at the bottom of your screen or if you're on the app, go to Help and chat with us.