How is Cash Balance different from Rewards Balance?

Learn more about the difference between Cash Balance and Fluz Pay below:

Rewards balance (previously called Fluz Pay) is made up of the cashback you receive when you purchase a digital gift card, and the bonuses you earn when you hit certain milestones. Cash Balance, on the other hand, is comprised of the funds that you deposit via the Cash balance top up feature.

The summary below helps outline the difference between the two wallets:

	Rewards balance	Cash balance wallet
What can it be used for?	It can be used to purchase Digital gift cards	It can be used to purchase Digital gift cards It can be used to generate 1-time cards (coming soon!) It can be used to fund P2P transfers (coming soon!)
Where do the funds come from?	From cashback earned from purchases Referral Royalties $5 Account Set Up bonus $5 Invite Bonus Other challenges & milestones	Cash "top up" from ACH, credit or debit cards, PayPal, Apple Pay and Google Pay When using ACH to top up your cash balance, you may be required back up payment method. Transfers from contacts (P2P transfers feature coming soon!)
Are there fees to fund my wallets?	The Rewards balance cannot be funded by outside sources. There are no fees associated with the Rewards balance.	There is a corresponding fee every time you top up your cash balance. The fees will always be visible when you select your funding source.
Can it be withdrawn?	Yes, once the $15 one-time withdrawal requirement has been met and your account status is on Pass	Since you can only top up your cash balance when you've verified your legal identity, then yes, you may withdraw your cash balance any time, as long as your account status in on Pass.
Are the funds available immediately?	Yes. Cash back and milestone rewards are credited to your Rewards Balance in real time. It can also be withdrawn anytime as long as the $15 one-time minimum requirement has been met and your account's status is on Pass.	Depending on your funding source, some funds may not be available right away.
Am I eligible for this wallet?	Yes. All Fluz accounts have a Rewards Balance as it is where all cash backs are credited. There are no conditions or requirements necessary for a Rewards Balance.	In order to top up your balance with cash from various funding sources, your legal identity must be verified.

Rewards Balance (previously called Fluz Pay) is used for the following:

Buying digital gift cards from Fluz
Withdrawals

Cash Balance is a way to top up your Fluz wallet with cash directly from various funding sources. The Cash balance is used to:

Buy digital gift card purchases
Fund Peer to peer transactions (coming soon!)
Generate 1-time Cards (coming soon!)
Withdraw balances from P2P transactions
Transfer received balances via P2P transfers (if you completed legal identity verification)

Check out these articles to learn more about backup payment methods:

What payment methods are allowed in this Cash Balance Top Up feature?

How to add a backup payment method

How to add, remove, edit a credit card

More questions? Feel free to reach out to one of our Fluz Sidekicks. You may call our Customer Hotline at +1 646-760-7479. You can also use the Chat option at the bottom of your screen, or if you're on the app, go to Help and chat with us.