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Mark & Graham
Mark & Graham

How to redeem, check balance, terms & help desk.

Mar avatar
Written by Mar
Updated over 2 years ago

How to Redeem:

  • Mobile/Desktop:

    1. During checkout, under payment go to: 'Apply Gift Cards & Rewards'.

    2. Enter your gift card code and PIN. Select ‘Apply.’

    3. Your gift card balance will be applied to your order total.

  • In-store:

    1. Show your digital e-gift card/gift card to the cashier and allow them to scan it.

    2. If scanner issues arise, instruct them to enter the digits manually.

How to check your balance:

  • Mobile/Desktop:

    1. Enter your gift card code and PIN here. Select 'Check Balance'.

    2. Your current gift card balance will be displayed.

  • In-store:

    1. Present gift card to cashier for scanning.

    2. Ask cashier to check its balance.

    3. If scanner issues arise instruct them to enter the code manually.

  • Call: +1 (800)-846-9817

Abridged terms and conditions:

  • Locations:

    • May be used for making purchases at stores in the United States & Puerto Rico, by phone or online with Williams Sonoma®, Pottery Barn®, pottery barn kids®, PBteen®, Mark andGraham®, and west elm®.

Merchant Help:

Customer Support:

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GM

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