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sweetFrog

How to redeem, check balance, terms & help desk.

Mar avatar
Written by Mar
Updated over 2 years ago

How to Redeem:

  • In-store:

    1. Show your gift card to the cashier and allow them to scan it.

    2. If scanner issues arise, instruct them to enter the digits manually.


How to check your balance:

  • Mobile/Desktop:

    1. Enter your gift card code and email address here. Select 'Check Balance'.

    2. Your current gift card balance will be displayed.

  • In-store:

    1. Present gift card to cashier for scanning.

    2. Ask cashier to check its balance.

    3. If scanner issues arise instruct them to enter the code manually.


Abridged terms and conditions:

  • Card carries no expiration date

  • Locations:

    • Valid only at participating US sweetFrog stores for in-store.

Merchant Help:

Customer Support:

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GM

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