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EB Games

How to redeem, check balance, terms & help desk.

Mar avatar
Written by Mar
Updated over 2 years ago

How to Redeem:

  • Mobile/Desktop:

    1. During checkout, under payment click, 'Add Gift Card Or Trade-in Credit'.

    2. Enter your gift card code and PIN. Select, 'Apply'.

    3. Your gift card balance will be applied to your order total.

  • In-app:

    1. Open your GameStop app.

    2. During checkout, tap ‘Gift cards & Trade Credit.’

    3. Enter your gift card code and PIN.

    4. Your gift card balance will be applied to your account wallet.

  • In-store:

    1. Show your gift card to the cashier and allow them to scan it.

    2. If scanner issues arise, instruct them to enter the digits manually.


How to check your balance:

  • Mobile/Desktop:

    1. Enter your gift card code and PIN here. Select, 'Check Balance'.

    2. Your current gift card balance will be displayed.

  • In-store:

    1. Present gift card to cashier for scanning.

    2. Ask cashier to check its balance.

    3. If scanner issues arise instruct them to enter the code manually.


Abridged terms and conditions:

  • This card can be used to purchase merchandise only in the U.S. GameStop stores or at GameStop.com. Also redeemable for purchasing games and more online and in-stores at ThinkGeek or GameStop.

  • Locations:

    • USA only

Merchant Help:

Customer Support:

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GM

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