Celebrity Cruises

How to redeem, check balance, terms & help desk, travel, cruise, vacation

Mar avatar
Written by Mar
Updated over a week ago

How to Redeem:

  • Phone:

    1. To redeem gift card call by phone: +1 (888)-837-5676.

Abridged terms and conditions:

  • You can use up to 5 gift cards per transaction.

  • Unused balance expires at the end of the cruise.

  • No expiration date, no fees.

  • Valid only for Celebrity Cruise sailings and can ONLY be used for new bookings. The applicable cruise must be booked at least ten (10) business days prior to the sail date. Celebrity will apply the face value (in US dollars) of this Card against the cruise fare (excluding taxes/ fees, gratuities, and any additional add-ons) for the qualifying booking

  • Not redeemable for:

    • Gift cards cannot be used to pay any ship board charges, including but not limited to gift shop purchases, casino debts, shore excursions or gratuities. If the value of the gift card exceeds eligible costs towards which the Card may be applied, Celebrity will provide the excess to the holder of the Card in the form of an onboard credit.

    • Not to be used to settle any ship board charges.

    • Cannot be used and is not applicable for charters and may not be used for customized group programs (i.e. value add groups).

  • Locations:

    • Valid to legal residents of the United States (excluding Puerto Rico) and Canada (excludes Province of Quebec).

Merchant Help:

Customer Support:

  • Call: +1 (800)-722-5934

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