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Holland America Line
Holland America Line

How to redeem, check balance, terms & help desk.

Mar avatar
Written by Mar
Updated over a week ago

How to Redeem:

  • Mobile/Desktop:

    1. During checkout, under payment select, 'Pay with gift card'.

    2. Enter your gift card code and PIN. Select 'Apply'.

    3. Your gift card balance will be applied to your order total.

How to check your balance:

  • Mobile/Desktop:

    1. Enter your gift card code and PIN here. Select 'Check Your Balance'.

    2. Your current gift card balance will be displayed.

  • Call: +1 (855)-501-4161

Abridged terms and conditions:

  • Gift card funds are in US Dollars and can be applied to bookings in US Dollars and any pre-cruise or onboard purchase.

  • Standard Gift Cards have no expiration date. Promotional Gift Cards may carry an expiration date which will be printed on the Promotional Gift Card.

  • Gift Cards have no value until activated at time of purchase, and Gift Cards will not be activated until payment is verified.

  • Locations:

    • Gift Cards are only redeemable for purchases onboard Holland America Line’® ships or applied as payment to a Holland America Line® booking which is made in US Dollars.

    • Gift Cards may be redeemed for or on any cruise sold or operated by Holland America Line in US Dollars.

    • If the Gift Card is redeemed on a Holland America Line ship where the onboard currency is not based in US Dollars, then the amount of the Gift Card will be converted to the shipboard currency at the foreign exchange rate posted at the Passenger Services Desk.

Merchant Help:

Customer Support:

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