How to Redeem:

  • Mobile/Desktop:

    1. Note: Please make sure you are using the computer or device for where you want Office 365 Personal, 12-month subscription installed. You will be required to sign in or create a Microsoft Account.

    2. Sign in to Office.com/setup with your Microsoft account to download and activate Office 365 Personal, 12-month subscription.

    3. Enter the 25-character product key, and then select, 'Next'.

    4. Your product key will automatically be applied.

For Troubleshooting, you may refer here.


How to check your balance:

  • Mobile/Desktop:

    1. To see your Microsoft account balance, sign in to the Payment options page with your Microsoft account.

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    2. Your current account balance will be displayed.


Abridged terms and conditions:

  • Office 365 Personal, 12-month subscription
    • 12-month subscription
    • For 1 PC or Mac, 1 tablet including iPad, Android, or Windows, plus 1 phone.
    • Fully installed versions of Word, Excel, PowerPoint, OneNote, Outlook, and more.
    • 60 Skype minutes per month and 1 TB cloud storage per user for 1 year.
    • New upgrades always included.

  • After redeeming, if the card or code is for a subscription, you can find it in your Services & subscriptions.

  • Not redeemable for:

    • If you or your family have multiple Microsoft accounts, make sure you're signed in to the one to which you want to apply the gift card or code. Money can't be transferred from one Microsoft account to another and can't be converted from one currency to another. For more info, see Limits on the money in your Microsoft account.

    • Try signing in to your Microsoft account using an InPrivate browser session to clear all other Microsoft account info from the cache. See Browse InPrivate in Microsoft Edge for more info.

  • Locations:

    • Microsoft 365 plans are available in most countries/regions. In countries/regions where Microsoft 365 plans are not available, you can still buy an Office 2019 suite, a one-time purchase which includes 2019 versions of the Office apps, but no additional security or storage features. When buying Microsoft 365, it’s important that you select the country/region in which you will be billed and in which you’ll use the software. Selecting a different country/region may cause problems with subscription setup and renewal.

Merchant Help:

Customer Support:

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