How to redeem, check balance, terms & help desk.

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Written by Mar
Updated over a week ago

How to Redeem:

  • Mobile/Desktop:

    1. Log into your account and go to: https://www.hellofresh.com/gift.

    2. Enter your gift card code then select ‘Redeem.’

    3. Your gift card balance will be applied to your order total.

How to check your balance:

  • Mobile/Desktop:

    1. If you have credit left on your account, it will automatically apply to your next delivery(ies) when you start a weekly plan. The credit left from your gift will automatically be applied.

  • Call: +1 (800)-733-2414

Abridged terms and conditions:

  • You can use up to 1 gift card code per transaction.

  • Not redeemable for:

    • HelloFresh Gift Cards cannot be combined with any promotional offers.

    • Gourmet, Gourmet Plus, Craft Burgers, Taste Tours, and add-on items such as garlic bread, desserts, and quick lunch/brunch options are not eligible for gift card purchases and orders of these items will be charged directly to the customer.

  • Locations:

    • HelloFresh Gift Cards may only be used to redeem eligible goods in the United States directly purchased from the HelloFresh website.

Merchant Help:

Customer Support:

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