How to Redeem:
Mobile/Desktop:
During checkout, under payment select 'Add Credits/Promo Codes/Gift Cards'.
Enter your gift card number then select 'Apply'.
Your gift card balance will be applied to your order total.
In-app:
Log into your Ticketmaster account. Select your preferred booking slot.
During checkout, under payment select 'Add Credits/Promo Codes/Gift Cards'.
Enter your gift card number then select 'Apply'.
Your gift card balance will be applied to your account wallet.
How to check your balance:
Mobile/Desktop:
Log into your account and go to: https://www.ticketmaster.com/giftcards.
.Enter your gift card code and PIN and select, 'Check Balance'.
Your current gift card account balance will be displayed.
Abridged terms and conditions:
Gift Cards may be used toward the purchase of tickets sold through the Ticketmaster and Live Nation websites and mobile apps.
Not redeemable for:
Gift Cards cannot be used for certain types of tickets or tickets to certain types of events.
Gift Cards cannot be used toward the purchase of Fan-to-Fan resale tickets.
Locations:
Gift cards can be used for: Tickets, Parking, VIP Packages, and some merchandise.
Ticketmaster Gift Cards can be used for events in Canada and the United States only.
Merchant Help:
Customer Support:
Call: +1 (800)-653-8000
To reach Fan Support: If you have an order, click here (which will take you to your Order History), and then, follow the steps below:
Find your order (the one you need to contact support about), either in the Upcoming or Past Event tabs, then click 'See Details'.
Click 'Contact Us' at the bottom right of the Event Details page and click 'Email Us'.
Sample Guide:
* If you are unable to locate your order in your account, click here for further instructions.