How to redeem, check balance, terms & help desk.

Mar avatar
Written by Mar
Updated over a week ago

How to Redeem:

  • Mobile/Desktop:

    1. Log into your Neopets account and go to:

    2. Enter your gift card PIN then select ‘Redeem Card.’

    3. Your gift card balance will be applied to your order total.

How to check your balance:

Abridged terms and conditions:

  • To redeem this Neocash Card you must have internet access and have an active account for the applicable website including accepting the site’s Terms of Use, Privacy Policy and other applicable user agreements.

  • Locations:

    • Neocash Card is a prepaid card redeemable at Neopets Redeem for games, game playing pieces, virtual worlds, subscription or other services from The full face value of the Neocash Card will be fully redeemed into your choice made on Neopets Redeem – see additional information there.

Merchant Help:

Customer Support:

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