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Ghirardelli Chocolate
Ghirardelli Chocolate

How to redeem, check balance, terms & help desk.

Mar avatar
Written by Mar
Updated over a week ago

How to Redeem:

  • Mobile/Desktop:

    1. During checkout, under payment select, 'Gift Card.'

    2. Enter your gift card code then select ‘Apply.’

    3. Your gift card balance will be applied to your order total.

  • In-store:

    1. Show your digital e-gift card/gift card to the cashier and allow them to scan it.

    2. If scanner issues arise, instruct them to enter the digits manually.

How to check your balance:

  • Mobile/Desktop:

    1. Enter your gift card code here then select, 'Look up'.

    2. Your current gift card balance will be displayed.

  • In-store:

    1. Present digital gift card to cashier for scanning.

    2. Ask cashier to check its balance.

    3. If scanner issues arise instruct them to enter the code manually.

Abridged terms and conditions:

  • Gift Cards are excluded from all promotions.

  • Locations:

    • Valid only in participating Ghirardelli stores and online at www.ghirardelli.com in the U.S. Not valid at airport, stadium or seasonal locations.

Merchant Help:

Customer Support:

  • Call:

    • Online orders & website related inquiries: +1 (888)-402-6262

    • For product inquiries, compliments or complaints: +1 (888)-970-6970

  • Email: [email protected]

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