Skip to main content
PUBG Mobile

How to redeem, check balance, terms & help desk.

Mar avatar
Written by Mar
Updated over 9 months ago

Watch this:

How to Redeem:

  • Mobile/Desktop:

    1. Visit the main site on PUBG Mobile by clicking here.

      Image Thumbnail
    2. Enter your Character ID, redemption code & verification code then select ‘Redeem.’

      Image Thumbnail
    3. You may now enjoy your credits.

  • Troubleshooting:

    1. Most gift cards require you to have your account settings configured to the United States. Go into your account settings, change the country to United States then try again.


Abridged terms and conditions:

  • Locations:

    • You can use your gift card from outside the US. Your account will need a US address or to be registered in their US store.

Merchant Help:

Customer Support:

Did this answer your question?