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DXL/Destination XL
DXL/Destination XL

How to redeem, check balance, terms & help desk.

Mar avatar
Written by Mar
Updated over 2 years ago

How to Redeem:

  • Mobile/Desktop:

    1. During checkout, go to: ‘ADD GIFT CARD OR XL REWARD CERTIFICATES'.

    2. Enter your gift card numbers and PIN then select ‘Apply.’

    3. Your gift card balance will be applied to your order total.

  • In-app:

    1. During checkout, proceed to payment. Go to: 'Gift Card.’

    2. Enter your gift card numbers and PIN then tap, 'Apply'.

    3. Your gift card balance will be applied to your account wallet.

  • In-store:

    1. Show your original gift card to the cashier and allow them to scan it.

    2. If scanner issues arise, instruct them to enter the digits manually.

How to check your balance:

  • In-store:

    1. Present digital gift card to cashier for scanning.

    2. Ask cashier to check its balance.

    3. If scanner issues arise instruct them to enter the code manually.

  • Call +1 (800)-206-9307

Abridged terms and conditions:

  • No fees and no expiration date.

  • Locations:

    • Eligible for any in-store, online or phone purchase. Redeem online at DXL.com, DXL App, in any DXL or Casual Male XL store in the U.S.

    • DXL eGiftCards are redeemable for merchandise at all of the U.S. Sites, Stores & Catalogs.

Merchant Help:

Customer Support:

  • Call: +1 (855)-746-7395

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