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babyGap

How to redeem, check balance, terms and help desk, children's clothing, apparel

Mar avatar
Written by Mar
Updated over 2 years ago

How to Redeem:

  • Mobile/Desktop:

    1. During checkout, select ‘Add Gift Card.’

    2. Enter your gift card code and PIN. Select ‘Apply.’

    3. Your gift card balance will be applied to your order total.

  • In-app:

    1. During checkout, scroll down to ‘Gift Cards.’

    2. Tap ‘Add Gift Card,’ enter your gift card code and PIN.

    3. Your gift card balance will be applied to your order total.

  • In-store:

    1. Show your gift card to the cashier and allow them to scan it.

    2. If scanner issues arise, instruct them to enter the digits manually.

How to check your balance:

  • Mobile/Desktop:

    1. To check your gift card balance, click here.

    2. Enter your gift card code and PIN then select ‘Check Balance.’

    3. Your current gift card balance will be displayed.

  • In-store:

    1. Present gift card to cashier for scanning.

    2. Ask cashier to check its balance.

    3. If scanner issues arise instruct them to enter the code manually.

Abridged terms and conditions:

  • Locations:

    • Redeemable at any GAP, Banana Republic, Athleta, and Old Navy store and outlet in the United States as well as its respective websites and mobile apps.

Merchant Help:

Customer Support:

  • Call: +1 (800)-427-7895

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