Skip to main content
All CollectionsStoresS
Saks Fifth Avenue
Saks Fifth Avenue

How to redeem, check balance, terms & help desk.

Mar avatar
Written by Mar
Updated over 3 years ago

How to Redeem:

  • Mobile/Desktop:

    1. During checkout, under the payment section select ‘Apply a gift card'.

    2. Enter your gift card numbers and PIN then select ‘Apply.’

    3. Your gift card balance will be applied to your order total.

  • In-store:

    1. Show your gift card to the cashier and allow them to scan it.

    2. If scanner issues arise, instruct them to enter the digits manually.

How to check your balance:

  • Mobile/Desktop:

    1. Enter your gift card code and PIN here then select, 'Check Balance'.

    2. Your current gift card balance will be displayed.

  • In-store:

    1. Present digital gift card to cashier for scanning.

    2. Ask cashier to check its balance.

    3. If scanner issues arise instruct them to enter the code manually.

  • Call +1 (888)-695-4872

Abridged terms and conditions:

  • Locations:

    • Redeemable only in the United States in US Dollars.

    • Redeemable at saks.com, saksoff5th.com, in Saks Fifth Avenue and Saks Fifth Avenue OFF 5TH stores.

Merchant Help:

Customer Support:

  • Call: +1 (877)-551-7257

Did this answer your question?