How to Redeem:

  • Mobile/Desktop:

    1. During checkout, under the payment section select ā€˜Apply Gift Cards and Rewards.'

    2. Enter your gift card code and PIN then select ā€˜Apply.ā€™

    3. Your gift card balance will be applied to your order total.

  • In-store:

    1. Show your gift card to the cashier and allow them to scan it.

    2. If scanner issues arise, instruct them to enter the digits manually.


How to check your balance:

  • Mobile/Desktop:

    1. Enter your gift card code and PIN here then select, 'Check Balance'.

    2. Your current gift card balance will be displayed.

  • In-store:

    1. Present digital gift card to cashier for scanning.

    2. Ask cashier to check its balance.

    3. If scanner issues arise instruct them to enter the code manually.

  • Call +1 (800)-993-4923


Abridged terms and conditions:

  • Locations:

    • Gift cards and eGift cards may be used at stores in the United States, by phone or online with West ElmĀ®, Pottery BarnĀ®, Pottery Barn KidsĀ®, Pottery Barn TeenĀ®, Williams-SonomaĀ® Williams-Sonoma HomeĀ® & Mark and GrahamĀ®.

Merchant Help:

Customer Support:

  • Call: +1 (800)-993-4923

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